Stay classy Verizon, you heartless swine.

Melissa’s father passed away at the end of January. She’s just now settling his estate, and most companies she has dealt with have been accommodating and understanding. The exception? Verizon Wireless, which told Melissa that it was her fault she hadn’t been able to contact them until they sent a collection notice. She owes—or, rather, her father’s estate owes—$362.80 that she doesn’t have on hand. They’re making a sad and difficult time even worse……

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